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StarTime / Macquarie Plus Terms & Conditions

By attending a Macquarie Plus / StarTime holiday workshop you agree to the full Terms & Conditions as laid out below, which are included in the workshop information pack, emailed upon enrolment.

Enrolment Confirmation
Please note, if you are a contractor/ casual staff or agency worker, an invoice for the workshop(s) which your child has enrolled into will be emailed to you post workshop. This is non-refundable unless cancellations are made on or before the cancellation due date agreed upon at the time of registration

If you are a full time employee at Macquarie your payment will be deducted directly from your pre-tax payroll by Macquarie Group Limited in the next pay run. This is non-refundable unless cancellations are made on or before the cancellation due date agreed upon at the time of registration.

An email confirmation will be sent upon registration through StarTime’s website.

Refund Policy
Refunds will only be considered if cancellations occur on or before the cancellation due date agreed upon at the time of registration.

Health & Safety
All participants must follow safety instructions as StarTime’s workshop rules and regulations.

Parents/Guardians must arrange for those in their charge to be dropped off and picked up from the appropriate venues and at the appropriate times agreed upon when enrolling as we cannot accept responsibility for students before or after the StarTime activities in which they are enrolled. Parents/Guardians are also required to sign in their child on arrival and sign out their child before leaving the workshop.

Parents/Guardians must ensure they supply up-to-date contact information for themselves and in case of an emergency.

StarTime Studios reserves the right to refuse admission to anyone who poses a disciplinary problem to our coaches and staff.

Behaviour Management
The program rules and expectations will be clearly explained and discussed with all the children but if a child’s behaviour seriously affects the safety and/ or enjoyment of others, parents will be contacted to discuss and if the unhelpful behaviour continues an alternate care arrangement may need to be made.

Lost Property
StarTime Studios does not accept responsibility for personal property left at the venues we use. Our StarTime Coaches are instructed to leave all lost property at the workshop location and in the hands of Venue Management.

Your Personal Information
Any personal information will be stored in accordance with our Privacy Policy.

Changes to Workshop
StarTime Coaches are all professional Actors and Performance Artists and therefore, and only as a last resort, we must reserve the right to make last minute substitutions of coaches and course material.

Photographs & Recording
StarTime Studios reserves the right to make photographic and/or visual/audios recordings of our workshops and participants for inclusion in our archives for use as training and marketing materials. We will always make you aware of the fact we are filming and if you would prefer this material not be used by StarTime, please let us know.