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Terms & Conditions

By attending a StarTime Term workshop you agree to the full Terms & Conditions as laid out below, which are included in the workshop information pack, emailed upon enrolment.

Refund Policy
Refunds will only be considered if cancellation occurs before the beginning of the relevant StarTime Term Workshop.

A minimum of ONE WEEK notice must be given to StarTime, prior to the commencement of the term workshop. All refunds incur a $20 administration fee.

Once the term workshop has commenced, or notice of less than 48 hours – refunds will not be given, unless a medical certificate can be provided to StarTime to prove extenuating circumstances. A medical certificate must be presented within a fortnight of requesting a refund for the term workshop in question.

As an alternative and last resort, the refund amount can be used as a credit towards another StarTime workshop (12mth expiry from date of purchase).

StarTime Studios reserves the right to cancel a term workshop for reasons beyond our control. If this happens, all fees will be fully refunded or transferred to another course.

Health & Safety
All participants must follow safety instructions as StarTime does not accept liability for personal injury. StarTime Studios reserves the right to refuse admission to anyone who poses a disciplinary problem to our coaches and staff.

Parents/Guardians must arrange for those in their charge to be dropped off and picked up from the appropriate venues and at the appropriate times agreed upon when enrolling as we cannot accept responsibility for students before or after the StarTime activities in which they are enrolled. Parents/Guardians are also required to sign in their child on arrival and sign out their child before leaving the workshop.

Parents/Guardians must ensure they supply up-to-date contact information for themselves and in case of an emergency.

Lost Property
StarTime Studios does not accept responsibility for personal property left at the venues we use. Our StarTime Coaches are instructed to leave all lost property at the workshop location and in the hands of Venue Management.

Your Personal Information
Any personal information will be stored in accordance with our Privacy Policy.

Changes to Workshop
StarTime Coaches are all professional Actors and Performance Artists and therefore, and only as a last resort, we must reserve the right to make last minute substitutions of coaches and course material.

Photographs & Recording
StarTime Studios reserves the right to make photographic and/or visual/audios recordings of our workshops and participants for inclusion in our archives for use as training and marketing materials. We will always make you aware of the fact we are filming and if you would prefer this material not be used by StarTime, please let us know.